Create and manage AI Agents

Create

  1. Open AI Agents from the TwinGP sidebar.
  2. Start a new agent.
  3. Give it:
    • A clear name and role (what it is responsible for)
    • Instructions / system guidance (tone, boundaries, success criteria)
  4. Attach tools and optional knowledge (see Tools and knowledge).
  5. Save a draft and test in the agent chat before publishing.

Design tips

  • One agent, one job — “Invoice follow-up” beats “Do everything”.
  • Write boundaries: what it must never do (refunds, delete data, send without approval).
  • Prefer tools that match the job; unused tools increase noise and cost.

Manage

  • Edit instructions and tools as processes change.
  • Re-test after major tool or knowledge updates.
  • Prefer published versions for Talk with AI and automations so conversations use a stable brain.

Publish

Publishing makes the agent available to other TwinGP surfaces (automation steps, Talk brains) according to your plan and workspace permissions.